MME Flow
Built for growing businesses

Trusted WhatsApp broadcast workflows for growing customer outreach

Reach customers with targeted campaigns, scheduled broadcasts and more organised WhatsApp messaging.

Syngenta
Zoetis
Cult
Sulzon
TikTok
Gojek
Vedantu
Changi
JP Morgan
Fusion Bank
Yip Tse
Ngong Ping
Swire
Welspun
Edurkea
PillUp
TVS Assure
ZA Insure
WeLend
Li-Ning
Adventure Rush
Oxwhite
Amazon
Licious
WhatsApp broadcasts at scale

Why WhatsApp broadcasts work for customer campaigns

Reach customers directly, manage larger audiences and create more relevant campaign messages from one WhatsApp broadcast workflow.

Reach customers directly

Send WhatsApp campaign messages to selected audiences without messaging contacts one by one.

Scale your broadcast campaigns

Organise larger customer groups, schedule messages and manage campaign outreach from one workspace.

Make messages more relevant

Use customer segments and available information to personalise broadcasts for different audiences.

Broadcast to Multiple Contacts

Send WhatsApp broadcasts to multiple customer contacts at once

Create targeted campaigns for selected customer groups and manage larger WhatsApp audiences without sending every message manually.

Create targeted contact lists for each campaign Personalise broadcasts with available customer information Manage large-scale WhatsApp outreach from one workspace
Audience ready WhatsApp broadcast workspace for selecting customer audiences and preparing a campaign
Message ready WhatsApp broadcast message template workspace showing reusable campaign content
Pre-Approved Message Templates

Create reusable WhatsApp templates for broadcast campaigns

Prepare campaign templates for promotions, updates and reminders, then personalise them with available customer information when needed.

Use WhatsApp-approved templates where required Reuse campaign messages for repeat outreach Personalise templates with customer details
Broadcast Analytics

Track WhatsApp broadcast performance from one clear view

Review available delivery, read, reply and engagement activity to understand how your broadcasts perform and improve future campaigns.

Track available sent and delivery activity Review reads, replies and customer engagement Use campaign insights to improve future broadcasts
Campaign insights WhatsApp broadcast analytics workspace showing campaign delivery and engagement activity
Focused follow-up WhatsApp broadcast follow-up workspace for selected customer audiences
Campaign Follow-Up

Reconnect with customers through targeted follow-up broadcasts

Create follow-up campaigns for selected customer groups using available campaign activity and customer context to keep outreach more relevant.

Create focused audiences for follow-up campaigns Use previous campaign activity to guide the next message Continue customer conversations after the first broadcast
How to send WhatsApp broadcasts

Send a WhatsApp broadcast in four simple steps

Build your contact list, choose the right template, send or schedule your campaign and track performance after delivery.

Step 01 · Build your contact list

Choose the customers you want to reach

Add eligible contacts and organise them into the audience or segment you want to target with the campaign.

ContactsSegments
Step 02 · Pick your template

Choose the message you want to send

Select the appropriate WhatsApp template and personalise available customer information for your campaign.

TemplatesPersonalisation
Broadcast campaignReady to send
Ready
WhatsApp broadcast campaign workspace showing audience, message and campaign preparation
Step 03 · Send or schedule

Launch immediately or schedule for later

Send your broadcast when it is ready or choose the date and time that works best for your campaign.

Send nowSchedule
Step 04 · Track & improve

Review campaign performance

Track available delivery, reads, replies and engagement to understand results and improve your next WhatsApp broadcast.

PerformanceInsights
WhatsApp Broadcast via Business API

Ready to send WhatsApp broadcasts at scale?

Create targeted audiences, personalise messages, schedule campaigns and track broadcast performance from one MME Flow workspace.