Shared WhatsApp Team Inbox for Sales & Support

Shared Team Inbox

Everything your team needs to manage customer conversations together

Assign conversations, keep customer information close, collaborate across sales and support, and keep active WhatsApp conversations organised from one shared workspace.

Organise Teams

Assign conversations to teammates or teams so ownership stays clear and customers reach the right people.

Manage Customer Context

Keep useful customer details and conversation history available while your team handles each chat.

Manage Conversations

Bring ongoing customer chats into one shared view for easier sales, support and follow-up.

Keep the Inbox Organised

Keep active conversations and ownership clear so teammates can quickly see what still needs attention.

Organise Users & Teams

Manage conversations better with clear team ownership

Assign customer chats to the right teammates or teams so everyone knows who is responsible and conversations can keep moving without confusion.

Assign conversations to individual teammates or teams Keep ownership clear across sales and support See when a conversation is already being handled

Conversation assigned Shared team inbox showing a customer conversation assigned to a teammate

Customer Context

Keep customer information close to every conversation

Give teammates useful customer details and available conversation history alongside the chat so they have more context before replying.

View useful customer details beside the conversation Review previous messages before replying Keep relevant context available during team follow-up

Customer context available Shared team inbox showing customer details and conversation history beside the chat

Sales & Support Conversations

Engage, sell and support customers from one shared inbox

Keep WhatsApp conversations accessible to your team so sales and support can understand previous messages and continue each customer interaction with useful context.

Manage sales and support conversations in one workspace Review available conversation history before replying Continue customer follow-up without losing useful context

Conversation history available Shared team inbox showing customer conversation history and team collaboration

Inbox Organisation

Keep a busy WhatsApp inbox clear and easier to manage

Organise customer conversations around ownership and activity so teammates can quickly understand what is being handled and what still needs follow-up.

Keep active conversations easier to review Organise customer chats around team ownership See which conversations still need follow-up

Inbox organised Organised shared team inbox showing customer conversations and team ownership

Shared WhatsApp Team Inbox

Bring Your Customer Conversations Into One Shared Inbox

Assign chats, keep customer context available and help sales and support teams manage WhatsApp conversations together with MME Flow.

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Manage WhatsApp Conversations More Easily with One Shared Team Inbox