Order Automation
Use connected Shopify activity to send configured WhatsApp updates around important order stages, helping customers stay informed throughout the order journey.
Shopify
MME Flow + WhatsApp
Turn Shopify Conversations into Connected WhatsApp Sales Journeys
Connect Shopify with MME Flow to bring store activity, customer context and ecommerce communication into one WhatsApp-first workflow.
Overview
Connect your Shopify store with WhatsApp to bring useful product, order and customer context closer to everyday conversations. MME Flow helps ecommerce teams automate selected communication while keeping customer support and follow-up connected.
Use the integration to keep customers informed, continue shopping conversations and give your team relevant Shopify context when customers need help.
What you can do
- Send configured order confirmations and shipping updates through WhatsApp
- Share product information and continue shopping conversations with customers
- Keep useful order and customer context available to your team
- Support product, order, delivery and return-related enquiries
- Follow up with customers who still need information before completing a purchase
Key Features
Checkout Assistance
Help customers explore products, ask purchase questions and get the information they need before completing checkout through your normal store flow.
Cart Follow-Up
Build structured follow-up workflows around relevant shopping activity when customers still need product information, clarification or support.
Product Catalogs
Bring product discovery closer to WhatsApp so customers can access useful product information and continue product questions through conversation.
Order Support
Handle product, order, delivery and return enquiries through WhatsApp while keeping useful Shopify context available to your team.
Campaign Tracking
Review available delivery, engagement and campaign outcome information to understand performance and improve future ecommerce messaging.
Get Started
Connect Shopify
Connect Shopify with MME Flow
Bring Shopify store activity, WhatsApp customer conversations and ecommerce automation into one connected workflow.