Product catalog
01
Show customers the products they are looking for
Share useful product details through WhatsApp and keep shoppers informed when relevant products or stock become available.
MME Flow for Ecommerce
Grow your online store with WhatsApp conversations that convert
Create better shopping experiences with product discovery, targeted campaigns, order communication, automation and customer support connected across the ecommerce journey.
Ecommerce messaging workflow
Built for growing ecommerce businesses
Helping ecommerce teams create better customer journeys on WhatsApp
Connect shopper engagement, marketing, order communication and customer support through one messaging platform.
Offers & promotions
02
Turn promotions into faster customer conversations
Send targeted WhatsApp offers to selected audiences and keep interested customer replies ready for the next sales follow-up.
Orders & support
03
Keep order updates and customer support connected
Automate routine order communication and common customer questions, then hand more detailed conversations to your team when needed.
Personalised promotions
04
Send more relevant campaigns to different customer groups
Use available customer and purchase context to send targeted promotions based on products, seasons and repeat-purchase opportunities.
Customer loyalty
05
Keep returning customers informed and engaged
Share loyalty updates, repeat-purchase reminders and relevant offers when customer information is available.
Stock & new products
06
Bring shoppers back with useful product updates
Notify interested customers when products return to stock, introduce new products and continue relevant upsell or cross-sell conversations.
01
Integrated messaging
Connect WhatsApp messaging with your ecommerce store
Promote products, support customer buying decisions and keep shopper conversations connected as customers move between WhatsApp and your online store.
- Improve the shopping experience with connected product and purchase conversations
- Bring customers back to Shopify, WooCommerce or your custom store with promotional and new-product campaigns
Connected store messaging
Shopper engagementStore and conversation connected
02
Simpler ecommerce
Make ecommerce processes easier with connected automation
Reduce repetitive manual work by connecting ecommerce activity with messaging automation and the systems your team already uses.
- Use no-code workflows to automate repeatable ecommerce communication
- Connect supported ecommerce systems through integrations, REST API and webhooks
Ecommerce automation
Connected workflowRoutine work automated
03
Flexible communication
Adapt WhatsApp communication to different ecommerce needs
Support different ecommerce journeys with automation for routine questions and human assistance for conversations that need more attention.
- Use WhatsApp across different ecommerce customer journeys and business workflows
- Automate common questions and hand complex conversations to sales or support with context
Customer communication
Customer conversationAutomation with team follow-up
WhatsApp for ecommerce
Ready to grow your ecommerce business with WhatsApp?
Connect product discovery, campaigns, order communication, automation and customer support in one MME Flow workspace.