API & Webhook Connections
Connect supported endpoints and webhook events from your ecommerce platform to bring relevant activity into MME Flow workflows.
Custom Ecommerce
MME Flow + WhatsApp
Connect Your Ecommerce Platform with WhatsApp Customer Workflows
Use supported APIs and webhooks to connect your existing ecommerce system with MME Flow, then bring customer context, automation and team conversations into one WhatsApp-first workflow.
Overview
Every ecommerce platform works differently. Connect the data and events your system makes available through supported APIs or webhooks and use them within your customer communication workflows.
Keep your existing ecommerce architecture in place while using MME Flow to support WhatsApp conversations, repeatable automation and human follow-up when needed.
What you can do
- Connect supported ecommerce events and data through APIs or webhooks
- Bring useful customer, product or order context into supported workflows
- Trigger configured WhatsApp communication from relevant ecommerce activity
- Continue customer conversations with sales or support teams when human help is needed
- Build follow-up workflows around the events your ecommerce platform makes available
Key Features
Ecommerce Context
Bring useful customer, product or order information into supported conversations so your team can work with better context.
Workflow Automation
Use incoming ecommerce events to trigger configured communication and reduce repetitive manual steps in customer workflows.
WhatsApp Conversations
Keep ecommerce communication connected on WhatsApp so customers can continue product, order or support conversations in one familiar channel.
Human Handoff
Move conversations from automation to the appropriate sales or support teammate when the customer needs direct assistance.
Flexible Integration
Build around the ecommerce architecture and events your business already uses instead of depending on one predefined platform setup.
Get Started
Discuss Integration
Connect your ecommerce platform with MME Flow
Use supported APIs and webhooks to bring ecommerce context, WhatsApp conversations and customer workflows closer together.