Connect every customer conversation with powerful integrations

Connect MME Flow with the tools your business already uses. Bring customer data, conversations and workflows together through supported integrations, APIs and webhooks.

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Business tools connected with customer conversations

Popular business tools teams already use

Connect the tools that keep your business moving

CRM

Keep customer data connected and automate follow-up across supported messaging workflows.

E-Commerce Platforms

Send configured order and shipping updates through WhatsApp and let customers reply when they need support.

Email/SMS Marketing

Bring WhatsApp and supported messaging activity into marketing workflows to keep campaigns and follow-up connected.

Payments & Billing

Connect supported quote, billing and payment activity with WhatsApp customer conversations.

Productivity

Route customer conversations and follow-up to the right teammate through connected workflows.

Workflow Automation Platforms

Connect MME Flow with supported automation tools to link apps and workflows without rebuilding your business stack.

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MME Flow integrations help you connect, align and grow

Keep every conversation connected

Bring available customer data from connected touchpoints into your conversations so messages can stay more personal and relevant.

Keep useful customer details close to every conversation Give your team more context before they respond Make follow-up more consistent across connected touchpoints

Connected customer context available during conversations

Automated WhatsApp messaging triggered by connected customer activity

Automated messaging built in

Trigger configured messages automatically from supported customer actions such as shopping activity, follow-up events or support requests.

Start messages from supported customer actions Automate routine follow-up at the right moment Reduce repetitive manual messaging work

APIs for greater flexibility

Build custom messaging workflows around the way your business already works using supported APIs and webhooks.

Connect your existing business systems Trigger workflows through supported API and webhook events Extend customer messaging around your existing processes

API and webhook connections for custom messaging workflows

Personalised customer messaging using connected customer context

Personalise conversations at scale

Use available customer behaviour and preferences from connected systems to send more targeted messages and create more relevant one-to-one conversations.

Use connected customer behaviour and preferences Make messages more relevant to each customer Support more targeted one-to-one conversations at scale

Keep customer context in sync

When a customer messages your team, keep available CRM, support and analytics history close to the conversation so teammates can respond with better context.

Keep useful CRM and support history connected Give teammates relevant context before they reply Keep customer information available across follow-up workflows

Customer history connected with messaging workflows

Customer conversations continuing with connected context

Meet customers where conversations happen

Continue supported customer conversations across connected workflows without losing useful customer or conversation context.

Keep conversation history available as interactions continue Maintain useful context during team follow-up Help customers move between connected workflows without losing continuity

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